(Rev. October 2025 — LEAN)
These Terms apply to all quotations, orders, and sales by WW Displays, Inc., including its divisions (WW Pedestals, WW Bridal Displays). By ordering (website, phone, email, or in writing), Customer agrees these Terms govern. These Terms supersede conflicting Customer terms. If both parties sign a Master Agreement, it controls over any inconsistent term here.
All products are custom-made to order and may not be returned. All sales are final except for valid warranty claims under these Terms.
WW ships via parcel (e.g., FedEx, UPS) and common carrier (LTL/FTL). Quotes are estimates based on size/weight and site requirements (e.g., liftgate/appointment). Actual freight and accessorials are invoiced per carrier bill.
Unless stated otherwise, title and risk pass to Customer when WW tenders the shipment to the carrier. If Customer uses its own account/carrier, Customer bears all transit risk and claims handling.
Delivery dates are estimates; WW is not responsible for carrier delays.
Failure to follow these steps (photos, receipt notation, timely notice, preservation of packaging) may limit or void remedies and carrier recovery. WW photographs outbound packaging/pallets to support claims.
Inspect pallets/cartons. If damage/shortage is visible:
Use two-person lifts; support shelves/arms; do not drag or cut against finished surfaces; avoid box cutters near acrylic. Damage during unpacking/assembly is not transit damage and is not covered by warranty.
If discovered after opening with no visible carton damage:
Reject the shipment and notify WW immediately.
If Customer designates its own carrier or ship-on-account, Customer assumes all transit risk, claims filing, and costs for replacement or repair.
Customer is responsible for safe use, movement, placement, installation, and anchoring of all Products, including pedestals, dress racks, fitting rooms, and any item that could tip if unsecured. Products must sit on level, stable surfaces and not be overloaded.
Some Products require professional installation and anchoring to wall, floor, or other structural support. WW does not supply anchors/blocking/fasteners and does not perform or supervise installation. Customer must select qualified installers, use substrate-appropriate anchors, and comply with applicable codes/permits.
Customer assumes risks arising from improper handling, insufficient anchoring, overloading, or unsafe conditions. WW disclaims liability for misuse, unsafe installation, code-noncompliance, or tip hazards. This section does not expand WW’s Limited Warranty.
WARNING: This product can expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. See www.P65Warnings.ca.gov.
WW’s aggregate liability is limited to the purchase price of the affected Products. WW shall not be liable for indirect, incidental, consequential, special, or punitive damages (including lost profits, loss of use, or business interruption) or for personal injury or property damage arising from product use or misuse.
WW warrants Products to be free from defects in materials and workmanship for six (6) months from shipment, when used, installed, and maintained per WW’s care instructions. Customer’s sole remedy is repair, replacement, or refund (at WW’s discretion).
Warranty service requires prior authorization. Contact [email protected] for an RMA and return instructions. Customer is responsible for safe packaging and inbound freight unless otherwise agreed in writing. For approved claims, WW covers reasonable outbound freight in the U.S.
Except as expressly stated, WW disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
The following are **not defects**: Normal wear and tear; cosmetic imperfections after delivery; environmental/climatic effects (temperature, humidity, water, UV); damage from accident, misuse, modification, or improper handling/installation/anchoring/overloading or code-noncompliance; transit damage or loss (claim with carrier); and color/finish variations from natural materials or lighting. See Appendix A for acrylic standards.
WW is not liable for delays or nonperformance caused by events beyond its reasonable control, including natural disasters, labor disputes, government actions, transportation disruptions, or utility OR equipment failures.
WW may suspend performance or cancel any order if Customer fails to pay any amount due, becomes insolvent, or materially breaches these Terms.
Disputes will be resolved by binding arbitration before a single arbitrator under the AAA Commercial Rules in Chicago, Illinois, under Illinois law. Either party may file individual claims in Lake County small-claims court or seek injunctive relief in a court of competent jurisdiction.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
Copyright© 2026. WW Displays, Inc. All Rights Reserved.
